Conference Publication Details

Mandatory Fields

Authors

Duque Barrachina, A., O’ Driscoll, A.,

Conference Title

4th Collaborative European Research Conference (CERC)

Title of Paper

A Framework for Categorising Similar Technical Support Requests using Distributed ‘Big Data’ Analytics

Year

2013

Month

October

Status

Published

Peer Reviewed

1

Times Cited

()

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Editors

Start Page

End Page

Location

Cork, Ireland

Start Date

End Date

Abstract

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