We explore the role of digital media in supporting
intergenerational interactions between people with
dementia and young people. Though meaningful social
interaction is integral to quality of life in dementia,
initiating conversation with a person with dementia can be
challenging, especially for younger people who may lack
knowledge of someone’s life history. This can be further
compounded without a nuanced understanding of the nature
of dementia, along with an unfamiliarity in leading and
maintaining conversation. We designed a mobile
application - Ticket to Talk - to support intergenerational
interactions by encouraging young people to collect media
relevant to individuals with dementia to use in
conversations with people with dementia. We evaluated
Ticket to Talk through trials with two families, a care home,
and groups of older people. We highlight difficulties in
using technologies such as this as a conversational tool, the
value of digital media in supporting intergenerational
interactions, and the potential to positive