Other

Kehoe, A, Neff, F, Pitt, I, Russell, G;

2007

July

Improvements to A Speech-Enabled User Assistance System Based On Pilot Study Results

Validated

1

()

User assistance, as implemented in most commercial computing applications deployed today, has a number of well documented limitations. Speech technology can be used to complement traditional user assistance techniques and mitigate some of these problems. This paper reports the results from a pilot study conducted on a speech-enabled user assistance system, and describes improvements to the system made as a result of that initial study..

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